For the eBay store, if some of my items require overnight and some don't, will it be ship separately?
No, if your purchase include overnight item(s), then your whole order will be ship Fed Ex or UPS overnight.
Why is USPS Priority Shipping not a flat rate price?
- We ship using our own boxes and not the ones provided by USPS to ensure the best survival rates of the corals.
Do you provide a tracking number when order(s) are shipped?
- Yes, we always provide a tracking number.
What happen if my items are DEAD UPON ARRIVAL (DOA)?
- Please email clear pictures of the DOA coral(s) to email@example.com within 3 hours of receiving based on tracking number.
Do you ship to a P.O. Box address?
- We don't ship to any P.O. Box address because the corals are alive and needs attention right away.
Do you ship to international address?
Yes, we do. Please email us before ordering to ensure that we can ship to your specific location.